Personal information, internet access, working email address, and mobile phone are required to use MoneyPak. Check card eligibility on MoneyPak. Check card eligibility. Enjoy no messy paperwork or confusing fees—just bring a MoneyPak to the cash register to get started. No pickup location required. Scratch off the secure MoneyPak number on the back of the package to get started. First time users will create a new account.
Send cash to almost anyone's prepaid or bank debit card. Or friends and family can send you cash when you need it. If you're a first-time user, you'll need to set up an account at MoneyPak. Deposit cannot exceed available card limits. Additional limits may apply. Personalized card required to use MoneyPak. The easiest way to reload your own card is with Walmart Rapid Reload.
Just bring your card and cash to any Walmart register and ask the cashier to reload your card. Verify mobile: Verify your mobile phone by following the prompts during setup.
Load card: Enter your prepaid card number. The prepaid card will be loaded with the amount on the MoneyPak. Your Walmart MoneyCard account may have its own daily and monthly load limits. If your card has reached either of these limits, you will not be able to use MoneyPak on that card until those limits reset. Remember to treat your MoneyPak like cash. Transactions cannot be reversed, so only give the number to a trusted recipient.
Green Dot is not responsible for refund or replacement of a lost or stolen MoneyPak, nor for the quality or non-receipt of any goods or services. For more information and examples of common scams, go to MoneyPak. Check your card's eligibility. If the funds are still available on the MoneyPak, we will issue a refund check. Refund checks take up to two weeks to arrive.
Once the money has been transferred, it will appear in the Transaction History when you log into your Walmart MoneyCard account or by calling the phone number on the back of your card.
The only way you can reload a prepaid or bank debit card with a MoneyPak is through our Secure Login. The Secure Login is a one-time registration on MoneyPak. MoneyPak has enhanced fraud controls, and is not anonymous. All parties involved with this transaction must be willing to provide personal information required to verify identity. Once your identity is verified the first time, you can simply log in on return visits to quickly reload eligible prepaid or bank debit cards with MoneyPak.
To create a MoneyPak. During setup, you will also be asked to verify your mobile phone and allow Green Dot to use your current location. Additionally, some users may be asked to further verify their identity by uploading photo identification. This website page contains a hyperlink to irs. Green Dot and Walmart MoneyCard does not provide, and is not responsible for, the products, services, or overall website content available irs.
The Green Dot Privacy Policy does not apply to irs. You may voluntarily opt into the IP PIN program as a proactive way to protect yourself from tax-related identity theft. No, the tax deposit must be in the name of the cardholder. If we receive a tax refund intended for someone other than the cardholder, the refund will be rejected, your card may be blocked, and the money may be returned to the IRS. For more info on tax refunds, visit www. We do not have the status of your tax refund.
However, you can get an update on the status of your refund through the IRS by:. Direct deposit is a FREE and easy way to receive your tax refund faster than a paper check! Avoid waiting by the mailbox, making extra trips, and paying extra fees just so you can cash or deposit your tax refund.
Best of all, receiving your tax refund through direct deposit means the money is automatically deposited to your account so that you can access and use the funds from your refund. The choice is completely yours, and you can cancel or change the amount of your direct deposit at any time.
You can cancel the direct deposit of your federal government benefits at any time, but you cannot change the amount of your federal benefits direct deposit.
To cancel your direct deposit, you must contact your employer or the payor of your benefits. They will tell you how to cancel the service. Cancelling direct deposit will in no way impact the use of your Walmart MoneyCard.
Find info on how to cancel direct deposit of your federal benefits here — or — contact the agency that administers your benefit. No, others cannot direct their refund to your card or account. Get more details from the IRS about tax refunds here. Canceling direct deposit will in no way impact the use of your Walmart MoneyCard. Early access to your direct deposit money is automatically a potential benefit of your Walmart MoneyCard if you are signed up for direct deposit. As such, the availability or timing of early direct deposit may vary from pay period to pay period.
We will not be able to deposit your payment if we are unable to match recipients. Payroll, government benefits and child support are the only deposits that qualify for early access to your money. Some employers and benefits providers send payment instructions ahead of the actual payday. Note: Your payor will usually provide a payment stub or notice to let you know the amount of the payment deposited to your account.
We have no additional information other than what is provided in your account, in alerts, or on the automated phone system. The exact time of day that your paycheck or benefit payment is deposited onto your card will usually vary from payday to payday.
If you are concerned about the status of your direct deposit, please follow these steps:. If you enrolled in direct deposit for federal benefits, you should contact the agency that administers your benefit. The phone numbers are not Walmart MoneyCard phone numbers but belong to the various government agencies as listed.
Contact your relevant state paying agency to enroll in direct deposit for your state benefits. If it takes longer than expected to receive your first direct deposit on your card, check back with your payroll or benefits office. Walmart MoneyCard does not have any information about your enrollment status.
On MoneyPak. Enter the MoneyPak number and if adding a new card, enter your prepaid or bank debit card number and click add money. After passing the limits and verification checks, the funds on the MoneyPak will be deposited to your card.
MoneyPaks can be used to reload hundreds of prepaid cards and most bank debit cards linked to a checking account. After purchase, there is up to a minute delay before your MoneyPak is ready to use. If depositing funds to a prepaid card, the transfer should be instant or near-instant. If depositing funds to a bank debit card, the load time will depend on when your bank posts deposits. In most cases, the funds are available right away. To verify whether the money has been transferred successfully, check the transaction history for the prepaid or bank debit card that was loaded.
A MoneyPak cannot be used to add money to a PayPal account. Treat your MoneyPak number the way you treat cash. Whoever has a MoneyPak number can transfer the funds from the MoneyPak. Here are two easy tips for avoiding scams: Only give your MoneyPak number to someone you know, trust, and have met face-to-face.
Scammers can be extremely convincing and will play on your fears and sympathies to try to get you to cooperate. If you get a call from a business requesting payment via MoneyPak, hang up. If you think you may really owe money, call the business directly or go to their website.
Call someone else in your family close to that person to see if they really need help. If you get an email that looks suspicious, call or email the sender directly. Do not reply to the email or call any numbers provided in the email. To become an even more effective scam spotter, familiarize yourself with the list of common scams on our Fraud Assistance page.
If you think you may have been scammed, contact your local police department immediately. You can also submit a fraud claim to Green Dot. We will attempt to recover funds from fraudulent activity, but if the MoneyPak funds have already been transferred, we will not be able to refund that money to you.
Keep your receipt. If we do recover any MoneyPak funds, we will require proof of purchase before any recovered funds can be returned to you.
Important : Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. Green Dot is not responsible for paying you back if you unsuspectingly give your MoneyPak number to a criminal who uses the MoneyPak. MoneyPaks have industry-leading fraud protections. For this reason, MoneyPaks cannot be used anonymously. To use a MoneyPak, you must create a secure login during an easy one-time registration on MoneyPak. To create a secure login, you must provide some personal information, including your Social Security Number and mobile phone number, and select a password.
Once you create a secure login, you can simply log in again to MoneyPak. To create a secure login, you must provide certain identification information, such as your name, Social Security Number, birth date, residential street address, email address, and mobile phone number. During registration, you must also verify your mobile phone number and allow Green Dot to send you text messages and collect information from your mobile device about your current location. You must also create a password.
Keep your password safe to prevent others from logging into your account. Additionally, some users may be asked to upload a photo ID so that we can verify their identity. Each customer may only have one secure login. However, you can use the same secure login to make deposits to multiple cards with different MoneyPaks. Carrier message and data rates apply. To keep your funds safe and help prevent fraud, we may require you to provide additional identity information and documents before you can use a MoneyPak.
In those instances, you may be asked to upload a photo ID. To upload your photo ID, please do the following: Using your mobile device in a well-lit area, take a clear photo of the front and back of your government-issued identification. Be sure to check that all four corners are in the frame. Active, personalized card required.
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